Our Solutions
South African Government's COVID-19 Information Page at sacoronavirus.co.za.

Xerox named a leader in IDC MarketScape: Worldwide Security Solutions and Services Hardcopy report

Xerox's MPS solutions focus on monitoring the security ecosystem within a workplace, including devices, data and documents


Xerox is named a leader in the first IDC MarketScape: Worldwide Security Solutions and Services Hardcopy 2017 Vendor Assessment[1] report for its commitment to enterprise security and its broad portfolio of print and document security solutions.

Xerox takes a comprehensive approach to security with proactive threat intelligence, addressing security threats before they become issues. With Xerox’s Managed Print Services (MPS), security configurations are easily set and monitored, remediation is automated, and intrusions are tracked in devices, documents and data.

“For the past six years, Xerox has been a leader in the IDC MarketScape looking at managed print and document services and its evolution to document workflow services,” said Robert Palmer, research director, Imaging, Printing and Document Solutions, IDC. “Security has been a key component behind this success and it remains integral to Xerox’s overall approach to the market.”

The new IDC MarketScape report notes Xerox has a broad portfolio of print and document security solutions in the form of tools, methodologies and services configured to meet individual customer IT strategy needs, including data, documents, devices, rules, and regulations governing both business and individual use cases. Also, Xerox’s methodology for securing the print and document environment is based on a layered approach, building up from the device level and expanding deeper into the customer’s applications and IT infrastructure.

Focus on devices, data and documents

Security failures create serious problems for a business, whether the breach is from an output device, employee error or malicious hacker. Xerox’s MPS solutions focus on monitoring the ecosystem of a business, including devices, data and documents:

* Safe devices: Xerox devices have built-in McAfee software to prevent corrupted files and malicious attacks. Xerox uses a multi-layered approach to prevent, detect, protect and report security threats in the devices.
* Safe documents: Xerox offers Secure Print Management that authenticates users with PIN codes for full printing, so documents aren’t left unattended at a device. Secure mobile printing also enables the mobile workforce to print securely from any location.
* Safe data: All information that travels to and from a device is protected with encryption, while documents with a higher level of security can be marked with microtext, watermarking or QR codes. Xerox’s User Analytics Service also adds an additional layer of security, allowing customers to see who is printing, when and what they are printing to prevent internal misuse.

“By understanding how people use documents and devices, and how documents and devices are involved in business processes, we are able to better fit the MPS security approach within an organisation,” said Ted Dezvane, senior vice-president, Managed Document Services, Xerox. “At Xerox, we don’t just look at the device, or the user, or the documents – we look at the entire life cycle and create solutions that naturally fit into a client’s environment.”

Earlier this year, Xerox launched its broadest product line ever of ConnectKey-enabled printers and multifunction devices with simple and secure on-the-go capabilities, cloud connectivity, and access to productivity-boosting features and apps. The new portfolio not only transforms traditional printing devices into smart, connected workplace assistants that reflect the needs of today’s businesses, but it also adds multi-layered security features to ensure comprehensive safety for system components and points of vulnerability.

According to the IDC MarketScape report: “Xerox offers one of the industry’s broadest MPS programmes with various entry points, which means it can provide access to secure printing solutions and services that are tailored to meet customer needs regardless of company size and vertical industry.”

[1] IDC MarketScape: Worldwide Security Solutions and Services Hardcopy 2017 Vendor Assessment1, doc #US41988517, October 2017


Bytes Document Solutions

Bytes Document Solutions (BDS) is Africa’s leading document management technology and services company and the largest Xerox distributor in the world. It is the authorised Xerox distributor in 26 sub-Saharan countries offering the complete range of Xerox document equipment, software solutions and services. BDS forms part of Bytes Technology Group, a subsidiary of JSE listed Allied Electronics Corporation (Altron). http://bytesdocumentsolutions.co.za


Xerox Corporation is an $11 billion technology leader that innovates the way the world communicates, connects and works. Its expertise is more important than ever as customers of all sizes look to improve productivity, maximise profitability and increase satisfaction. Xerox does this for small and mid-size businesses, large enterprises, governments, graphic communications providers, and for its partners that serve them.

Xerox understands what’s at the heart of work – and all of the forms it can take. Xerox embraces the increasingly complex world of paper and digital. Office and mobile. Personal and social. Every day across the globe – in more than 160 countries – its technology, software and people successfully navigate those intersections. Xerox automates, personalises, packages, analyses and secures information to keep its customers moving at an accelerated pace. For more information, visit www.xerox.com.


MarketScape: IDC MarketScape vendor analysis model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilises a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.


Editorial contacts

Bytes Technology Group

Tanya Moodley

(011) 928 9111