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Tips for properly servicing your Xerox office products

Xerox office products are amongst the most important pieces of equipment in your company. Read our tips for servicing this equipment.

Xerox office products are amongst the most important pieces of equipment in your company. If a multi-function printer or copier breaks down, many business processes are quickly forced to a halt. Knowing how to maintain and service your Xerox office products will:

  • Extend its lifespan,
  • Ensure that your teams can do business efficiently and effectively.

If you need to service, fix or maintain your printer, keep the following tips in mind:

  • Safety first

If you have to open the printer to remove a paper jam, refill a cartridge, or for any other reason, be sure to turn the power off first. Make sure your exposed hand doesn’t come in contact with any moving parts or hot fusers.

  • Cleaning printer heads

At some point, you may notice that the images on your documents aren’t printing clearly and that there are thin white lines running across dark ink patches. This can indicate that the printer heads should be cleaned. To make sure you are doing this correctly, either contact your Xerox supplier or check the instructions in the manual. Some of the latest multi-function printers have self-cleaning options that you can activate with the click of a button.

  • Get rid of dust

It’s always a good idea to keep your Xerox office products in an area where it won’t be exposed to dust and debris. Most office environments will have dust because of foot traffic in the area. So, use a small vacuum to keep your equipment free of dust.

Need more advice about servicing your Xerox office products? Then contact Bytes Document Solutions today.