Our Solutions

Everything You Need to Know about Device Compatibility

Everything You Need to Know about Device CompatibilityWhen investing in Xerox business solutions, you need to know that what you’re getting is a versatile answer to your current workforce challenges. Because of this reliable device compatibility is of the utmost importance. Here’s everything you need to know.

Device Compatibility Packs

The majority of Xerox software solutions will be able to adapt to various devices as long as you have the right Device Compatibility Pack (DCP) installed. A DCP is basically a compressed file archive that contains product-specific data such as device images, driver constraints, device capabilities and more. Without DCPs, most print drivers will not know how to print to specific products, which means that you will be very limited in terms of your options. The good news is that when you invest in Xerox business solutions, the Global Print Driver® and Mobile Express Driver® will have installed one DCP for each product the driver supports. There is also the option to add support for another product by installing said product’s DCP.

DCPs help to make your life easier and more convenient in terms of getting hold of the right product data for a new device as they make it unnecessary for you to go through the time and effort to download and install a new Global Print Driver® or Mobile Express Driver®.

If ever you have any issues with finding the right DCPs for your Xerox business solutions, you can get in touch with your Xerox software solutions provider for assistance. There are instances where certain devices are not supported, which means that the defaults to the Basic mode. However, it is worth it to confirm this.

For more information about device compatibility when it comes to Xerox business solutions, contact the Bytes Solutions team today. We also specialise in document management solutions and multifunction printer models tailored to suit the needs of your company.